Guidelines to Resolve MS Outlook Error

Error messages are the most common and one of the frequent occurred issues with MS Outlook. Since there are different levels of errors (taking complexity into consideration) but there are common troubleshooting methods as well that can help in eradicating the issues and aftermaths related to the Outlook error messages. In this section, we have discussed on how to fix common error of Microsoft Outlook at initial stage. The distinct methods are summed up in the upcoming sections.

Solution 1: Ensure Outlook Profile Setting are Correct

There are various ways to make sure that your account settings are appropriate. You can ensure it by auto detecting the setting and then setting up the email account, by checking ISP (Internet Service Provider) settings, by manually setting up internet email or through configuring advance server settings. To configure advance settings, or to change the existing email account, you may follow the given procedure.

  • Click on the "File" tab.click on file
  • Go in "info" option and select the "account settings" option.click on account setting
  • Double click on the "existing account".dubble click on pop3 account
  • "Change E-mail Account" window will appear; click on "More Settings". click on more settings
  • "Internet E-mail Settings" window will appear. Click on "Advance" tab that will allow you to provide POP3 and SMTP ports.
    click on advanced
  • You may select the checkbox corresponding to "This server requires an encrypted connection (SSL)".
    incomming server pop3
  • Select an appropriate option for "Use the following type of encrypted connection" from the corresponding drop-down list.
    outgoing server smtp
  • Provide specified time range for "Server Timeouts" settings and set appropriate conditions to "Delivery" settings.
    server timeouts and delivery
  • At last, click on "OK".

Solution 2: Check for Reliable Internet Connection

To check if any Internet related issues exists, try to open any website or search engine and continue browsing. If no interruption is being noticed, it implies that you have good internet connectivity. But, if any of the connectivity issue persists such as slow downloading of website pages, low signal issues etc., your internet settings may requires changes or modification. This can be done by following the below mentioned procedures:

  • Run the built-in Network Diagnostic tool.
  • Troubleshoot Issue by manual procedures.
  • Check the network (hardware) components.

Solution 3: Remove the Stuck Email Messages (if any)

If any of the email messages are stuck in the Outlook account, it is important to clear those messages as it can be the reason behind the occurrence of errors. For rectifying this issue, follow these steps:

  • Click on "Send/ Receive" button and then select "Work Offline".
  • Go to "Outbox", and perform either of the following options:
    • Move the stuck message to "Drafts" either by dragging or right-clicking the folder.
    • Delete message by right-clicking on it and selecting "Delete" option.

If the issue leads to occurrence of "time-out" error message, then following procedures can also be followed to resolve the error issue.

For MS Outlook 2007

  • Launch MS Outlook and go to "Tools".
    click on account settings
  • Select "Account Settings" and double-click the "POP3 account".dubble click on pop3 account
  • In "Change E-mail Account" window, click on "More Settings".click on more settings
  • Click on "Advance" tab in "Internet E-mail Settings" window.click on advanced
  • Increase the time limitation provided under "Server Timeouts".server timeouts

For MS Outlook 2010

  • Launch MS Outlook and go to "File" menu.click on file tab
  • Select "Info" and From "Account Information" panel; select "Account Settings" and click on "Account Settings" click on account setting
  • Double-click the "POP3 account" and from the then appeared window, select "More Settings".click on more settings 2010
  • Select the "Advance" tab and increase the time limit prescribed in the "Server Timeouts" option. server timeouts

Solution 4: Check the Antivirus Software\ Applications

If "email scanning" is included into installed antivirus application, it requires executing additional configuration settings to use Outlook along with existing antivirus program and to make both applications compatible.

Solution 5: Delete the Suspicious Emails (if any)

If any of the emails in Outlook mail folders seems to be suspicious, it is important to delete or remove these emails permanently from the account at the earliest as it may leads to the occurrence of Outlook error. For removing the email message, you may follow the under mentioned steps:

  • Step1: Right-click on the target email and select "Delete" from the given list of options.click on delete

Note: The email message will be deleted from its present location but will move to "Deleted Items" folder. For permanent removal of the email, follow Step 2 and 3.

  • Step2: Go to "Deleted Item" folder and right click on the "Email Message" that needs to be deleted permanently.select mail
  • Step3: Afterwards select the "Delete" Option. The following window will appear, click on "Yes" button to permanently remove the message.click on yes

Solution 6: Setup Outgoing Server Settings

If there is an issue in sending emails from the existing Outlook account or the recipient is not receiving emails sent by you, there might be a problem with Outgoing (SMTP) server. By following the below mentioned steps, you can resolve this issue:

  • Go to "Tools" and select "Account Settings".
    click on account setting
  • In "Account Settings" window, double-click on the "POP3 account".dubble click on pop account
  • In the appeared window, select "More Settings" button. click on more settings
  • In "Internet E-mail Settings" window, select the "Outgoing Server" tab.outgoing server
  • Check the option that says "My outgoing server (SMTP) requires authentication".my outgoing server
  • At last, click on "OK" button.
    click on ok button

Solution 7: Run Inbox Repair Tool

If the Outlook error exists due to corruption in PST files (Personal Storage Tables), it leads to inaccessibility of data files. So, to bring the files to the normal mode, it requires resolving the error.

MS Outlook is assembled with inbuilt repair solution known as "Inbox Repair Tool" which can be executed by running SCANPST.exe. The location for the file is mentioned below:

location of inbox repair tool

The following window will appear;

open inbox repair tool

Click on "Browse" button to select the file that is to be repaired and then click on "Start" button to initialize the repair process.

click on start button

The "Inbox Repair Tool" can resolve error messages that fluctuate on screen due to PST files' corruption issues.

Note: The tool can repair files with minimal level corruption, but if the corruption is of higher intensity, you need to employ other repair methods such as third party tools.

Solution 8: Run Outlook in "Safe Mode"

Outlook error sometimes can be resolved by running the application in 'safe mode' and it can be done by using the following procedure.

For "Windows 7" or "Vista":

  • Click on "Start".
  • Type "Outlook.exe/ safe" in the search box.

For Windows 8.1 or 8:

  • Take cursor to the lower right side of screen and click on "Search".
  • Type "Outlook.exe" in the search box.

Solution 9: Repair MS Outlook Application

The error messages can be resolved by repairing Outlook and MS Office program as they might create obstacles in the smooth functionality of the application. To repair MS Office, you may try the following steps:

For Windows 8:

  • Click on "Start" button and go to "Control Panel".
  • Select "Program and Features".
  • Select the appropriate MS Office program that needs to be repaired.
  • Click on "Change" and follow either of the given options as per version.
    • Office 2013: Select either "Quick Repair" or "Online Repair".
    • Office 2010: Select "Repair" and then "Continue".

Note: It is recommended to restart the computer once repair process is completed.

For Windows 7:

  • Click on "Start" and go to "Control Panel".
  • Go to "Program" and then select "Program and Features".
  • Select the appropriate MS Office program that is to be repaired.
  • Click on "Change" button and follow the appropriate option:
    • Office 2013: Select either "Quick Repair" or "Online Repair".
    • Office 2010: Select "Repair" and then select "Continue".

Solution 10: Create New Outlook Profile

The Outlook error issue can be resolved by ensuring if the existing Outlook profile is functioning appropriately or correctly. This can be done by creating a new profile and then use it for sending and receiving emails to and from existing profile. If the newly created profile is working perfectly, you can simply configure and set it as default profile.

Therefore, the common error issues in any version including Outlook 2013 and all previous versions can be eradicated by following the above mentioned work around\ procedures. These procedures can be implemented as per the root cause of the existing error. At last, it is recommended to follow the above given steps in a correct manner as even a minute mistake can leads to the loss of information.

Note: It is a good practice to backup Outlook profile data so that if anything unexpected happens before or while implementing any workaround, the data can be restored back from the backup files.

Bundle offer of Outlook Recovery

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