Accidentally Outlook user's folder is moved to some other location while they are performing a task. In such situation, they are unable to find the relocated folder at its original location. Since there is a possibility of lots of folders, going through each folder in the attempt of finding the relocated folder data is not possible.
Users generally in this condition ask 'How can I find a lost folder in Outlook?' MS Outlook does not provide any direct method, which guarantees to recover lost folders and no organization have created any software that deals with such issue. However, we do have some indirect methods, which do not guarantee complete recovery, but in some cases, it is possible to recover the lost folders.
In the next section we, will discuss about some cases when Outlook folders can get lost. In addition to this, we will also specify the associated solutions for the same.
Case 1: If Folder is Lost during Dragging and Dropping
At times, when a user is performing drag and drop action (for performing some other task), then it can happen that a folder may be moved under a folder, as its sub-folder. In such a case, a folder can seem to be lost but in reality, it is not lost and resides as a sub-folder within a different folder.
Solution: Click on arrow downward arrow to expand all the folders and search for the lost folder. Once found, move back the lost folder to its original location.
Case 2: If Folder Is Not Lost During Dragging and Dropping
In case a folder is not lost during dragging and dropping, and the user does not know about the reason of its missing.
Solution: In this case, below mentioned procedure can be tried:
Case 3: If Items of Lost Folder Are Known
If one of the items of lost folder is known then, mailbox-wide search can be used, which allows the user to determine which folder consist that item.
Solution: To execute mailbox-wide search, perform following steps:
Conclusion:- With the help of above-mentioned procedures, a lost folder of Outlook can be found. However, these methods are only applicable in case the folders are not deleted.