PST File Access is Denied – Resolve the Error in Easy Steps

Written By Deepmala
Chirag Arora
Approved By Chirag Arora  
Published On October 6th, 2023
Reading Time 6 Minutes Reading

Microsoft Outlook has definitely mitigated the process of importing Outlook accessible files and address book contacts with the feature known as Import & Export wizard.

This feature primarily walks down to alleviate the importing process. However, a recent process of importing the PST file showed an error.

It happened like when I tried to import a file from a CD-ROM to Outlook by making use of the Import and Export Wizard. An error message creped in the moment I selected the file and the PST access denied. The error message read in the following information:

Personal Folders

Properties for this information service must be defined prior to use.

The moment I clicked on ‘OK’, the following message popped up

Personal Folders

Properties for this information service must be defined prior to use.

On clicking further on the ‘OK’ tab, I received a dialog box for again selecting the PST file from the CD-ROM. What can be the cause for such an error? Let us find the reason that is responsible for the occurrence of error.

Cause of the Error PST File Access is Denied

On trying to figure out the cause of this error, it was found that the error occurs because when we burn any file to a CD-ROM with the aspect of long-term storage.

The outcome is that the file that is created has the attribute as read-only and to your worst nightmare, there is no way that, a user can change the mode of the file on CD-ROM.

For importing the file into Outlook, you ought to have a write mode access on the Outlook data file.

However, on working around certain solutions to fix PST access denied, it was revealed that you could avoid the occurrence of such type of errors.

Let us know about it in details.

Resolving the Error Using Manual Solutions

In order to resolve the error that occurs when importing a file from Outlook, you can try out two different methods.

If the first method does not work out, then try executing the second one.

  • Changing the attribute
  • Checking for corruption

If none of these methods work, use the Outlook PST Repair Tool. This will fix all the corrupted Outlook data files and help you resolve this error easily.

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Fix PST File Access is Denied Error by Changing the Attribute of File

  • Copy the Outlook PST file from the CD-ROM and save it on the hard drive of the system. Alternatively, you can copy the file to any other media.
  • The next step consists of removing the attribute ‘Read only‘. To change the attribute, right click on the file and then select ‘properties’.
  • Disable the check box that is enabled for ‘Read only’ and then click on ‘OK’

After following the above steps, the import process should execute successfully. If not, then try the second method.

Resolve PST Denied Access by Checking for Corruption in PST file

Chances are there that the file is not imported to Outlook because it is corrupted.

To remove the traces of corruption scan the Outlook data file with the help of Scanpst.exe utility before importing it to Outlook.

The tool will efficiently remove the corruption traces that exist in the PST file.

However, it is not always the most useful technique to remove the corruption from the Outlook data files.

Also, it cannot be used for restoring multiple corrupted files.

Do not worry, to fix PST file access is denied error, take a look at the intelligent solution.

How Can the Error Be Resolved Using Smart Solution?

The tool that has been mentioned above is the best way out of this issue because it can recover any type of corruption from the Outlook data files.

For a successful and secure process, the tool offers a number of features. Use the Quick Scan mode to recover the less corrupted files.

If there is still corruption in the files, use the Advanced Scan Mode for recovery.

Steps to Solve PST File Access is Denied Error

1. Launch the software and click on the Add File option to start the procedure for recovery.

2. Mark the Select File radio button and click on the option to navigate to the file you want to repair. Select the Scan Mode as needed.

3. Hit the Export button and choose PST option as export type. Press the Advance Settings option.

4. Select the size in the Split PST After option. Set the dates in Date-filter and mark the Categories to repair the files from.

5. Fix PST access denied error by hitting the Browse button to select a final location for the end results.

6. Mark the Maintain Folder Hierarchy and other options as per requirement. Hit the Export option to start the recovery process of Outlook data files.

Once the files are recovered and corruption-free, you can access them easily and all the data that they store.


If the Outlook accessible file is corrupted, there is a high chance the error is occurred and you are not able to access the data in them.

To resolve the PST file access is denied error, use the software for a quick recovery.

Frequently Asked Questions:

Q.1 – Does the tool remove corruption from highly damaged files?

Ans. Yes, if the corruption is not removed with the Quick Scan Mode, the tool will make sure the damage is repaired by using the Advance Scan Mode.

Q.2 – Will the tool be able to keep the folder structure the same after the damage control?

Ans. There software ensures full data safety and keeps the folder hierarchy maintained even after exporting it to a different file format.

Q.3 – How can I recover corruption from my data files and export them in PST format only?

Ans. Follow these simple steps:

Step 1 – After launching the tool, insert the files and scan them to remove corruption.

Step 2 – Choose the data you want to transfer; Export All or Export Selected.

Step 3 – Mark PST format and apply Advance Settings to use the filters.

Step 4 – Pick a destination location and click on the Export option.